SevenL has been around since 2003 and is currently based in Toronto, Canada. They provide shared hosting, VPS and dedicated hosting services.

The Hosting Package

SevenL offers an all-Linux solution that starts with the Celeron package, costing $40 per month (open-ended contract). This includes a single Celeron Intel Processor with 1.7 GHz, a 512 MB RAM, 80 GB disk space and 750 GB bandwidth. Their next package is Pentium package worth $65 per month with an Intel Pentium 4 Single core processor 2.0 GHz, 1 GB RAM, 80 GB storage and 750 GB bandwidth. The most popular package is the Duo package, which costs $99 per month. This includes an Intel Core2Duo E5200 2.5 GHz processor with 2 GB RAM, 500 GB disk space and 2000 GB bandwidth. The most expensive package is the Quad package, costing $150 per month for the Intel Core2Quad Q8400 2.33 GHz processor with 4 GB RAM, 500 GB disk space and 2000 GB bandwidth.

What’s Great About SevenL?

    • Good uptime record

SevenL has a good uptime record, with very rare service interruptions that are unannounced. This is very important in a large scale deployment since you know almost nothing will compromise the integrity of the service if deployed on SevenL.

    • Fast customer responses with concrete actions

SevenL’s customer support team responses quickly to both trouble tickets and additional requests for quotations. Both their pre-sales and after-sales teams are very keen on keeping the customer base intact.

    • 50% discount for purchases from website

SevenL has continuous promotions from their website ranging from 20% to 50% discount on selected dedicated server packages. This is very helpful for those who are just starting out and want to make the most out of their initial investment. At least with SevenL, if you are patient, you can score a good deal with them through the discount coupons.

    • Option to avail of VPS packages

SevenL also gives you the option to avail of their VPS packages, which are offered along with their dedicated server packages. This is great for customers who want to try a different type of hosting solution without having to look for a different supplier to partner with.

What’s Disappointing About SevenL?

&#10006 Expensive packages

This is the reason why SevenL has a lot of promotions both on their websites and on other partner sites – their packages are on the expensive side. Not everyone can afford those rates bundled with the hardware given. They would really need to give out discount coupons so that people will not be afraid to try them out.

&#10006 Unreachable customer support staff during down times

There were cases where their own customer staff is out of reach when their network is down. This is a big no-no since you definitely want to know what’s up when you experience some service interruptions. It is a sign that they cannot even manage their own network correctly if their own support team cannot be contacted during times of crisis.

The Bottom Line

Go partner with someone else if you have the time since the risk of not being able to reach your own customer support team when something goes wrong is a clear indication that there are resource mismanagement issues from SevenL.