DedicatedNOW offers dedicated server hosting packages targeting business to enterprise users. They are based in Clifton, New Jersey and have been around since 1997. They are considered as one of the pioneers in dedicated hosting services.

The Hosting Package

DedicatedNOW’s packages start with the Xenon 3420 with 1000 GB storage and 6000 GB bandwidth with cPanel for $205 per month. Most of their other offerings are done via direct quotation, depending on your needs. You can email them directly for a quotation of your hardware specifications so that you can get a more accurate picture of how much it is going to cost you on a montly basis. You also have the option to pay on a yearly basis, which will result to a 10 to 20% discount compared to the monthly price tag.

What’s Great About DedicatedNOW?

    • Multiple support offices

Dedicated now is proud to have several offices that can support your needs wherever you are in the world. They have satellite offices in the US, UK, the Netherlands, Israel, New Zealand and Australia. This means that their customer support strategy is also regionalized so it is easier to attend to issues depending on your location.

    • Option to fully customize a package

DedicatedNOW allows their customers to fully customize their packages according to their needs. Not only does this mean greater flexibility in your project but this also means you will not be paying for things that you do not really need or already have in the first place.

    • Official partners of Windows Server, Ubuntu and Redhat

They are official partners of Windows, Ubuntu and Redhat, which gives them a big chunk of credibility. There are a lot of hosting solutions out there that are feared to be operating in a teenager’s bedroom but at least with DedicatedNOW, you know that they are a fully functioning company with official ties with the big guys.

    • cPanel is included in every package

The very much in demand control panel, cPanel, is included by default in all of their packages sold. This means that you need not get used to a different user interface and behavior if you are the administrator of the web project.

    • Good network speed and consistent performance

DedicatedNOW ha a fairly good and consistent network speed that allows you to do what you need to do without worrying too much about the unnecessary and unexpected down times. You can rest easy at night since you know you are in good hands.

What’s Disappointing About DedicatedNOW?

&#10006 No live chat feature for fast inquiries

One good thing to have is a live chat feature on their website, so that the customers can easily get in touch with their customer support team. This means faster transactions and questions answered at once, instead of you having to file a trouble ticket or send an email inquiry.

&#10006 Customer support needs to speed things up

There is also a need to beef up their customer support team. It is simply taking too much time to get trouble tickets addressed or even calls answered. This can easily irritate their existing customer base, not to mention discourage potential customers.

The Bottom Line

Other than the slow customer response, there is no reason for you not to go with DedicatedNOW.